Bringing the deceased into our care
You can make arrangements for a funeral yourself, but most people go to a funeral director (or undertaker) who can take over all the arrangements.
Funeral directors are normally a most helpful support to the family.
You will need to decide:
- Where the body is to rest while awaiting the funeral.
- The time and place of the funeral.
- How much you intend to spend on the funeral.
- Whether to have a funeral service.
- Whether to have flowers, or to make any donations to a named charity.
- Whether to put a notice in the newspapers.
- Whether the body should be buried or cremated.
A funeral director who is a member of the National Association of Funeral Directors (NAFD) must give a full estimate when you first make enquiries. This estimate will include what is called a “basic simple funeral” as well as any additional services. Check when the bill will have to be paid. A “basic simple funeral” will include a coffin, a hearse and one car. It will not include things like church or crematorium fees, flowers or newspaper notices. If you are not satisfied with the service you get, or the price you have to pay, the NAFD have a complaints and arbitration service which you can use.